People around the globe reported receiving an offensive email from Walmart Monday morning, but the company is blaming an “external bad actor” for generating the message.
The “Welcome to Walmart, ni–er” emails were received by customers in several countries, including the U.S., Scotland and Canada.
The culprit or culprits used real email addresses to register for Walmart accounts and then each person the address belonged to received an email welcoming them to the Walmart customer base, with the N-word replacing their name.
Twitter user @kjmackenzie shared a screenshot of the email and tagged Walmart and Walmart Canada to let them know something wasn’t right. The letter was shared by the website Baller Alert.
Related Story: Walmart Contacts Customers Who Received Racist Email: ‘We Apologize’
This is how @Walmart answers complaints on receiving the “welcome to walmart, nigger” email they sent out??? Told her to unsubscribe ? pic.twitter.com/NcMpAxOuyC
— BallerAlert (@balleralert) May 24, 2021
Walmart told Urban Hollywood 411 the culprits obtained email addresses, possibly from the dark web, and used them to sign people up for Walmart accounts who had not previously registered on the website.
The retail giant said it was “appalled,” and vowed to take action after facing anger by people who thought the emails were real.
“We discovered that an external bad actor created false Walmart accounts with obvious intent to offend our customers,” a Walmart spokesperson said in a statement Monday. “We’re looking into our sign-up process to ensure something like this doesn’t happen again. We’re also looking into all available means to hold those responsible accountable.”
A Walmart insider tells us the company’s servers were never compromised. The insider also insists the people who received the emails did not have their personal data breached.
Bottom line, “bad actors” stay acting up.
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